Refund and Returns Policy

At Tee Clutch, we take pride in offering high-quality custom t-shirts tailored to your preferences. Each product is uniquely crafted based on your individual design choices. As such, we follow a specific return policy to ensure customer satisfaction and fair practices.

We understand that sometimes, issues may arise, and we are here to assist you accordingly. Please review our return policy guidelines carefully.

Returns and Exchanges

Size and Color Selections: 

Since each t-shirt is custom-made and produced on-demand, we cannot support returns or exchanges if the customer has selected the wrong size or color or has changed their mind after placing the order.

Damaged Product or Manufacturing Error: 

In the unfortunate event that your order arrives with a defective shirt or a manufacturing error, we will be happy to offer a free replacement or a refund.

Return & Exchange Conditions

  • Reach out to us at contactus@teeclutch.combefore shipping a returnOur refund and return policy lasts 30 days, so all returns must be made within 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
  • To be eligible for a return, the item must be unused and in the same original condition as when you received it.
  • To complete your return, we need the receipt or proof of purchase.

Refunds

Wrong Size or Color: 

As mentioned earlier, if the customer mistakenly orders the wrong size or color, we regret to inform you that we won’t be able to offer replacements or refunds for such cases.

Unsuccessful Delivery: 

In the event of a failed delivery attempt due to circumstances beyond our control or incorrect shipping information provided by the customer, a partial refund will be issued for the order.

Note: 

  • Once your return is received and inspected, we will email you to notify you that we have received your returned item.
  • Refunds will be processed within 48 hours after we receive the returns, and the refund will be credited to the original payment method. Refunds cannot be credited to alternate cards or different forms of payment.
  • After we process refunds from our side, it (your bank) may take some time before your refund is officially posted to your account.

Contact Us

If you encounter any issues with your order that fall within the parameters of our return policy, please reach out to us at contactus@teeclutch.com, and we’ll be more than happy to assist you promptly.

We value your satisfaction and strive to provide you with an enjoyable shopping experience at Tee Clutch. Thank you for choosing us for your custom t-shirt needs! 

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